Adjustments To The Process

Tue, 04/07/2020 - 11:16am

Solutions & Precautions For Real Estate Transactions in a Time of Crisis 

As we navigate each day together during this difficult time, we’re all finding ourselves quickly adapting to change in daily life and business. Although the news and recommendations are evolving rapidly, here are some solutions and measures we would like for you to be aware of in order to help everyone continue to move forward in their real estate transactions with Texas National Title.

NEW CONTRACTS
How to Handle the Transfer of Earnest Money
A buyer has the option to electronically wire funds OR use the Zoccam app to transfer earnest money. If your experience with Zoccam is limited, this is a great time to learn this simple to use app. Zoccam’s innovative platform streamlines the transaction by enabling the parties to securely send documents and funds to the title company and lender. Not only does this app allow for earnest money transfer at a distance, it also reduces risk and transaction time while increasing security and transparency. Learn more about Zoccam, which is in use at all TNT offices by visiting www.texasnationaltitle.com/sites/tnt/files/ZoccamAtTNT.pdf

ONGOING CONTRACTS
Remote Real Estate Closing Options - Provided at no Extra Cost

TNT is working together with e-service providers to extend opportunities for remote closings from the comfort of your home or office. To ensure the health and safety of our agents, customers, and our staff, TNT will pay the RON and Mobile Notary fees for remote closings now through the end of May, 2020.

Mobile Notary Signings
For Buyers & Sellers
This service can be arranged in just about any U.S. location. Prices vary depending upon the provider and service details, but typically ranges between $150-$250. This fee is waived by TNT through the end of May, 2020.

RON Signings For Sellers
Remote Online Notary (RON) is a way to get your documents legally notarized online. This service for sellers can be arranged in just about any location worldwide. The client needs to have use of a device with internet access and is often required to have a social security number and U.S. phone number. Prices vary depending upon the provider and service details, but typically range between $100-$125. This fee is waived by TNT through the end of May, 2020.

RON Signings For Buyers 
Remote Online Notary (RON) is a way to get your documents legally notarized online. If there is a lender involved, the lender MUST both approve of this mode of transaction and be registered with the online platform to successfully use this service. The client needs to have use of a device with internet access and is often required to have a social security number and U.S. phone number. Prices vary depending upon the provider and service details, but typically ranges between $99-$250. This fee is waived by TNT through the end of May, 2020.

Electronic Document Signing
Using DocuSign For Buyers
This service is available worldwide for real estate buyers paying with cash. This FREE electronic document signing service makes signing easy, fast, and convenient. Learn more about DocuSign at www.docusign.com

With multiple remote closing opportunities available, please connect with your TNT Escrow Officer to decide which options work best for you and your upcoming closing needs. 

PRECAUTIONS WITHIN TNT OFFICES
As we make plans to be prepared for a variety of possible scenarios, we are consistently reviewing our current preventive measures, risk assessments, and advisories issued by organizations such as the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the U.S. State Department, and local government agencies. Here are some of the ways that TNT offices are adhering to city-wide mandates and recommendations in order to protect our staff and community as a whole:

Social-distancing is in Practice

  • Please call instead of stopping by our offices. If a physical visit is not necessary, let’s work together over the phone. 
  • Please limit attendance for in person closings to only necessary individuals for a transaction. During this time, we are asking all non-signers, realtors and lenders to refrain from coming in but instead be available for a teleconference during closing.
  • We respectfully ask that the delivery of keys/garage remotes not take place through our offices. This will limit the number of visitors in our offices, for everyone's safety.
  • For closings and other necessary personal contact in our offices, we’re welcoming you with smiles instead of handshakes.

We’re Keeping it Clean

  • We’re minimizing the sharing of paper and treating pens as personal-use items that customers can take with them after their closing. 
  • We have hand soap readily available and consistently in use by our staff. Rest assure that we are also doing our best to disinfect touched surface areas between closings.

We consider ourselves an extension of your business. We are proud to be a part of your team and your success. We will continue to support you by providing the highest level of service to you and your customers while maintaining best practices in keeping everyone as safe as possible. Please follow us on social media and visit our website often for further updates.